Effective Date: September 3, 2026

Payne’s Pest & Termite (“Payne’s Pest & Termite,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide when using our website.

This Privacy Policy explains what information we may collect, how we use it, and how we protect it.

Information We Collect

When you use our website, you may voluntarily provide personal information through our contact or service request forms. This information may include:

• Your name
• Phone number
• Email address
• Service or property address
• Information about the services you are interested in
• Any other information you choose to provide in a message or inquiry

We may also automatically collect limited technical information when you visit our website, such as browser type, device information, IP address, and general website usage information.

How We Use Your Information

We may use information we collect to:

• Respond to your questions and service requests
• Provide estimates and information about our services
• Communicate with you regarding requested services
• Provide and improve our services
• Maintain and improve our website
• Respond to customer inquiries
• Send promotional or marketing communications when appropriate
• Protect the security and functionality of our website
• Comply with applicable legal obligations

We do not currently send regular marketing emails or text messages, but this may change in the future.

Cookies and Analytics

Our website may use cookies and similar technologies to help the website function properly, improve security, understand how visitors use the website, and improve our online services.

We may use third-party analytics services in the future, including Google Analytics or Google Site Kit, to better understand website traffic and visitor behavior.

You may be able to control or disable cookies through your web browser settings. Disabling certain cookies may affect website functionality.

Third-Party Services

Our website is hosted by WP Engine. WP Engine may process certain technical information as necessary to provide website hosting, security, and related services.

We may also use other third-party services in the future to operate, maintain, analyze, or improve our website and business.

We do not sell your personal information.

How We Protect Your Information

We take reasonable measures to protect the information submitted through our website. However, no website or method of transmitting information over the internet can be guaranteed to be completely secure.

How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Children’s Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.

Your Privacy Questions

If you have questions about this Privacy Policy or would like to contact us regarding information you have submitted through our website, please contact:

Payne’s Pest & Termite
Spotsylvania, Virginia
Phone: 540-361-5356
Email: paynespestandlawncare@gmail.com

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

By continuing to use our website after changes are posted, you acknowledge the updated Privacy Policy.